Unsurprisingly, the year-in-SF-transit, 2020, has been a bleak one. Ridership has fallen off the cliff, and service cuts and mass layoffs are anticipated. Steep budget cuts will hobble the agency’s ability to recover from the effects wrought by the Covid-19 pandemic. Benchmarks such as the City Chartered mandate for 85% on time Muni performance have fallen by the wayside, as the annual report shows the reality of 45%.
A good summary of the details of the SFMTA’s annual report is in SFist